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Quality Assurance Manager
1 week ago
Built on meritocracy, our unique company culture rewards self-starters who drive excellence in software quality.
As a leading independent insurance intermediary, Brown & Brown provides a variety of insurance and reinsurance products and services to corporate clients. With offices across the United States, we offer innovative solutions through four major business divisions. Our commitment to excellence has made us one of the largest and most respected organizations in the nation, with over 75 years of continuous service.
Job Summary: The Quality Assurance (QA) Lead plays a critical role in ensuring software products meet high standards of quality and reliability. They collaborate closely with development teams, project stakeholders, vendors, business leaders, and QA professionals to maintain excellence throughout the software development lifecycle.
- Main Responsibilities:
- Develop and implement QA policies, procedures, and methodologies to ensure product quality and compliance with standards.
- Design and execute test plans, test cases, and test scripts to validate software functionality, performance, and usability.
- Collaborate with cross-functional teams to identify and resolve quality issues throughout the software development lifecycle.
- Establish and maintain QA metrics and reports to track defects, testing progress, and product quality.
- Conduct root cause analysis and implement corrective actions to prevent the recurrence of defects.
- Stay updated on industry best practices, emerging technologies, and regulatory requirements related to QA processes.
- Consult on changes to processes or procedures that would impact IT Compliance components.
- Collaborate with business leaders to establish robust User Acceptance Testing.
- Vendor Leadership - Build and maintain effective communication and relationships with vendor partners. Monitor vendor performance against statements of work and seek process improvements. Participate in contract negotiation and ensure contract compliance.
- Lead, coach, and develop QA teammates.
- Foster collaborative relationships with the DCIO, Senior Directors within IT.
Requirements:
- Education: Bachelor's degree in Computer Science, Engineering, or related field.
- Experience: Minimum of 5 years of experience in software quality assurance.
- Skills and Qualifications:
- Proven experience in leading QA teams and managing QA processes.
- Hands-on experience with test automation/engineering tools and frameworks.
- Proficiency in Agile development methodologies.
- Solid understanding of software development lifecycle and QA methodologies.
