Retail Donation Associate

3 weeks ago


Chesterfield, Missouri, United States MERS Goodwill Full time
Job Summary

MERS Goodwill is seeking a highly motivated and detail-oriented Retail Donation Attendant to join our Chesterfield Store - Clayton Rd team. As a key member of our retail team, you will play a vital role in providing exceptional customer service, handling donations, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, including greeting donors, assisting with donation drop-off, and offering thank-you notes and incentives.
  • Handle donations with care and respect, ensuring they are properly sorted and processed.
  • Sort and categorize donations, including sales floor, seasonal, online sales, outlet, and trash, according to established guidelines.
  • Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
  • Maintain high-quality and high-quantity standards while working efficiently and effectively.
  • Stock, straighten, rotate, and maintain the cleanliness of the entire store area.
  • Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
  • Establish and maintain positive relationships with team members and leadership, working cross-functionally with other teams to increase communication.
  • Utilize safe work practices, contributing to a hazard-free workplace by removing obstructions and keeping aisles and designated walkways debris-free.
  • Maintain a professional appearance, adhering to MERS/Goodwill's dress code.
  • Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft.
Benefits
  • Immediate medical benefits for full-time employees working 30 or more hours per week.
  • Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
  • Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.
  • 403(B) Retirement on date of hire for employees working 20 or more hours per week.
  • PTO Accrual up to 15 days based on hours worked.
  • Employee store discount.
  • Paid holidays.
  • Flexible Schedules.
  • Career Growth Opportunities.

MERS Goodwill is an equal-opportunity employer. We do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS/ MO Goodwill requires various background and records checks upon employment.



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