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Technical Systems Education Specialist

4 weeks ago

Greenville, South Carolina, United States Prisma Health Full time

Transforming Healthcare through Education

At Prisma Health, we are committed to delivering exceptional patient care and improving health outcomes. As a Technical Systems Education Specialist, you will play a critical role in building and maintaining the EMR training environment, ensuring that our healthcare professionals have the skills and knowledge they need to provide high-quality care.

Key Responsibilities:

  • Build and maintain the EMR training environment, including lesson plans, exercise books, job aids, simulations, and scenarios.
  • Update and modify training materials to ensure accuracy and relevance.
  • Credential and cross-train educators on assigned applications.
  • Collaborate with Epic Analysts to ensure alignment in system updates and other application enhancements.
  • Develop and deliver remediation plans to educators, as needed.
  • Troubleshoot issues shared through Service Now, Analysts, or end users.
  • Train end users on various assigned applications.

Requirements:

  • Bachelor's degree in General Education, Information Sciences, Business Management, Training and Development, Clinical Informatics, Project Management, or related field of study.
  • Three years of adult healthcare education experience, with two years in a medical office or healthcare facility training setting preferred.
  • One year of training on EMR preferred.

Preferred Certifications:

  • Certification in Epic Application Curriculum.
  • Certification in Epic Application Training Environment.

Working at Prisma Health:

We are a healthcare organization dedicated to transforming healthcare for the benefit of our communities. Our vision is simple: to inspire health, serve with compassion, and be the difference. If you share our passion for delivering exceptional patient care and improving health outcomes, we encourage you to apply for this exciting opportunity.