Lead Support Specialist

3 weeks ago


Kent, Ohio, United States Axess Family Services Full time
About Axess Family ServicesWe are dedicated to providing high-quality support services to veterans in need. Our goal is to empower individuals to achieve their full potential.

We offer a supportive environment that fosters personal growth and development.

Job OverviewThis role involves working closely with the Program Manager to oversee daily operations, develop policies and procedures, and manage staff schedules. The ideal candidate will have excellent communication and interpersonal skills, as well as knowledge of community services.Responsibilities
  1. Assist the Program Manager in managing daily operations, including administrative tasks and budgeting
  2. Develop and implement policies and procedures under their direction
  3. Coordinate staff schedules and approve shift changes
  4. Ensure compliance with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements
Requirements
  • Valid Ohio Driver's License and ability to meet agency requirements for driving insurability
  • Criminal background check clearance (Ohio Bureau of Criminal Identification & Investigation)
  • Excellent communication and interpersonal skills
  • Knowledge of community services
  • High School Diploma or GED required
  • Bachelor's degree in social work or related field preferred
  • CPR/First Aid certification preferred


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