Customer Solutions Representative

1 week ago


Valdosta, Georgia, United States Travis Pate - State Farm Agent Full time
Job Title: Customer Solutions Representative

Estimated Salary: $60,000 - $100,000 per year

About Our Team

We are a highly motivated team at Travis Pate - State Farm Agent looking for a Customer Solutions Representative to join our team. The successful candidate will be responsible for developing and implementing solutions to meet customer needs and promote State Farm products.

About the Job

The Customer Solutions Representative will work closely with our team to establish and meet marketing goals, develop leads, schedule appointments, and identify customer needs. They will use a customer-focused approach to educate customers about insurance options and market appropriate products and services.

Responsibilities
  • Develop and implement solutions to meet customer needs.
  • Use a customer-focused approach to educate customers about insurance options.
  • Develop leads, schedule appointments, and identify customer needs.
  • Maintain a strong work ethic with a total commitment to success each and every day.
Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Successful track record of meeting sales goals/quotas preferred.
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal, and listening.
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
  • People-oriented.
  • Organizational skills.
  • Self-motivated.
  • Dedicated to customer service.
  • Experience in a variety of computer applications, particularly Windows.
  • Pride in getting work done accurately and timely.
  • Ability to work in a team environment.
  • Ability to make presentations to potential customers.
  • Achieve mutually agreed upon marketing goals.
  • Ability to conduct interviews in the office and in customer's home or business.
  • Ability to assess customer needs and conduct effective interviews.
  • Ability to effectively relate to a customer.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).
  • Courses on ethical and customer-centered sales practices will be required.
Benefits
  • Salary plus commission/bonus.
  • Paid time off (vacation and personal/sick days).
  • Valuable experience.
  • Growth potential/opportunity for advancement within my agency.


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