Advanced Cyber Security Specialist

2 weeks ago


Houston, Texas, United States Check Point Software Technologies Ltd. Full time
Why Choose Check Point?

As a global leader in Cyber Security, we're committed to creating a safer digital world. Our team of experts is dedicated to providing cutting-edge technologies and services to our customers, and we're looking for talented individuals to join us in this mission.

Key Responsibilities
  • Provide technical support to customers through analytical skills, facilitating new installations, implementations, maintenance, education, and author documentation in support of the customers' environment.
  • Develop and maintain troubleshooting skills on all Check Point products and technical knowledge in industry-standard based technologies.
  • Ensure management of customer expectations and resolution of technical issues in a timely manner.
  • Collaborate with clients, both at the engineer and management level, utilizing business and technical communication skills.
  • Occasional travel to customer sites in the US and Canada may be required.
Qualifications
  • 5-8 years of relevant enterprise-level networking and Internet Security technology experience.
  • Experience with Check Point products is required.
  • Strong understanding of networking and operating system functions of RHEL or other Linux-based servers.
  • Experience configuring and troubleshooting VPN technologies.
  • Strong understanding of the OSI model on Layers 1-4.
  • Experience with traffic analyzing tools like Wireshark.
  • Understanding of how common TCP/UDP connections are established based on their protocol.
  • Working knowledge of ARP, VoIP (H.323, SIP), and routing protocols such as OSPF & BGP.
  • Basic programming skills, with the ability to read and develop simple UNIX shell scripts using Bash.
  • Experience providing support to direct customers, resellers, O&M, and field personnel in resolving company product-related issues.
  • Must be eligible to work in the US without sponsorship from an employer now or in the future.
  • This is a hybrid work-from-home position that requires two days in the office per week, in locations where a Check Point office is present.


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