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International Student Services Specialist
2 months ago
We are seeking a highly skilled Admissions Processing Lead to join our team at InsideHigherEd. As a key member of our admissions team, you will play a critical role in ensuring the smooth processing of international student applications.
Key Responsibilities- Process international transcripts and evaluate credentials by computing and entering grade point average, determining degree equivalency, foreign school accreditation, English proficiency, and verifying official foreign documents.
- Enter data in our Enterprise Information System (EIS) for the GPA and referral reason with a high level of accuracy.
- Provide exceptional customer service by answering general questions concerning admission policies, procedures, and practices, and maintaining current knowledge of policies and procedures to convey to students, faculty, and staff.
- Serve as a liaison for all aspects of international education, providing timely and accurate assistance to university faculty and staff on required international admissions documents and processes, addressing concerns, and prioritizing tasks.
- Support data entry of domestic and international applications and transcripts for admission, providing fast, accurate, and consistent high-quality data entry for applications and other required admission documents.
- Graduation from High School or GED equivalent and three years of general office or clerical experience. Substitution of education for experience allowed.
- Basic Microsoft Office skills.
- Ability to problem-solve and make decisions.
- Ability to effectively communicate.
- Knowledge of policies, practices, procedures, and terminology of assigned function.
- Skill in composing routine letters and preparing reports.
- Skill in recording and compiling material for reports.
- One year of experience in a college/university or office setting.
- Experience reviewing and evaluating international credentials.
- Experience using PeopleSoft and Microsoft Office.
- Detail-oriented and organized.
- Availability to work extended hours as required during peak periods.
- Ability to work independently and work well with a team.
- Good communication skills.
