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Pharmacy Enrollment Technician

2 months ago


Sterling Heights, Michigan, United States Mosaic Pharmacy Services LLC Full time
Job Overview

Position Title: Pharmacy Technician - Enrollment Specialist (Internally referred to as the Onboarding Specialist)

Company Overview

Mosaic Pharmacy Services LLC is a dynamic, closed-door pharmacy dedicated to providing multi-dose robotic packaging for a diverse patient population across the United States.

Our unique pharmacy model ensures that patients receive their medications directly at home, allowing our pharmacy professionals to focus on delivering exceptional service without interruptions. This innovative approach enhances the patient experience through our specialized packaging solutions.

Mosaic Pharmacy Services is committed to offering comprehensive pharmaceutical care to medically complex and vulnerable seniors nationwide. We prioritize a patient-centered, pharmacist-led care model in collaboration with healthcare systems, assisted living facilities, and health plans. Our mission is to simplify medication regimens, enhance adherence, and promote positive health outcomes for our patients.

Why Work with Us?

  • Attractive annual salary ranging from $62,000 to $64,000
  • Comprehensive benefits package
  • Full-time schedule with Monday to Friday day shifts
  • Modern and comfortable workplace environment
  • Supportive and professional team atmosphere
  • Opportunity to make a significant impact on the health and wellness of vulnerable patients
  • Access to unique services including medication synchronization and tailored clinical programs

Role Responsibilities

The Pharmacy Technician - Patient Enrollment Specialist plays a crucial role in our patient engagement process. This position involves conducting virtual medication assessments and onboarding patients to our specialized pharmacy services. Your background in social work, home health, or pharmacy will be instrumental as you assist patients with their medication therapy challenges.

Key Responsibilities Include:

  • Conducting patient onboarding interviews via phone or video conference
  • Educating patients about our pharmacy services
  • Gathering detailed information regarding patients' medications, healthcare providers, and medical conditions
  • Accurately documenting patient data in our pharmacy management system
  • Coordinating medication regimens and scheduling initial deliveries
  • Acting as the primary contact for new patients until their first medication delivery
  • Following up with patients to address any questions or concerns
  • Performing assigned pharmacy technician tasks under the supervision of a licensed pharmacist
  • Collaborating with pharmacy technicians to ensure accurate data entry and successful prescription transfers
  • Advocating for continuous improvements in the onboarding process

Benefits

  • Comprehensive health, dental, and vision insurance with an employer-funded Health Savings Account
  • Four weeks of Paid Time Off
  • Six paid holidays annually
  • 401(k) plan with employer matching
  • Life and disability insurance options

Additional Perks:

  • Casual dress code

We value diversity and encourage candidates from all backgrounds to apply. Our commitment to an inclusive workforce enhances our products and enriches our work environment.

Requirements:

  • Active Virginia pharmacy technician license
  • High School diploma or GED equivalent
  • 2-4 years of experience in direct patient communication in relevant healthcare settings