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Shift Supervisor

2 months ago


Martinsville, Virginia, United States Papa John's - PJ Operations Full time
Job Overview

Papa John's - PJ Operations is seeking a skilled Shift Leader to oversee shifts and work areas in our restaurant. As a Shift Leader, you will be responsible for ensuring high-quality products and customer service are delivered to drive restaurant profitability.

Key Responsibilities
  • Supervise shifts and work areas to maintain high-quality products and customer service.
  • Manage operations, including the execution of Company policies, procedures, programs, and systems.
  • Ensure compliance with federal, state, and local laws and ethical business practices.
  • Adhere to guidelines, techniques, and expectations for each station, including dough management, accuracy, and proper portioning.
  • Perform assigned work station duties, such as making quality products, following product preparation procedures, and maintaining established product holding times.
  • Contribute to achieving the Company's product goal and meet customer needs and expectations.
  • Exemplify and exhibit the Core Values, maintain a positive attitude, work well with others, and be flexible and adaptable to change.
  • Ensure adequate shift coverage, provide immediate feedback, and correct problems when identified.
  • Maintain product quality, customer service, and performance responsibilities within acceptable standards.
Requirements
  • Cash management skills.
  • Planning and organization skills.
  • Effective communication skills.

Benefits available for full-time employees include vision, dental, 401(k), PTO, health, and life insurance.