Member Experience Specialist

3 days ago


Price, Utah, United States EUCCU Full time
Job Description

The Member Experience Specialist is responsible for providing exceptional service to our members, advising them on the best financial products and services to meet their needs.

About the Role
  • Receives and screens loan applications, conducts interviews, and secures customer information necessary to initiate loan transactions.
  • Qualifies, structures, and ensures that each approved application meets the credit union's lending standards.
  • Reviews loan documents, closes, and funds loans in an accurate and timely manner.
Key Requirements

To succeed in this role, you will need:

  • A high school degree or GED required.
  • Experience with loan processing and underwriting.
  • Ability to maintain active registration on the National Mortgage Licensing System.
  • Proficient knowledge of Windows and Microsoft Office software (Outlook, Word, and Excel).
About the Benefits

This position offers a competitive salary range of $58,000 - $68,000 per year, depending on experience. In addition to a competitive salary, we offer benefits including medical, vision, and dental insurance, 401K plan, ten paid holidays, and twenty-two days of paid time off per year.



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