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Customer Support Coordinator
2 weeks ago
Budget Blinds is a leading provider of custom window coverings in North America. As a locally owned franchise, we have been serving the Treasure Valley for over 30 years. Our commitment to excellence and customer satisfaction has earned us a reputation as the #1 provider of custom window coverings.
Salary:$18.00 per hour, full-time (40 hours per week).
Job Description:
This role involves a mix of duties, including networking with key business partners, assisting with marketing efforts, and representing the company at trade shows and events. You will also assist in closing open sales quotes and support consultants with vendor coordination and customer communication. Additionally, you will assist in covering our showroom and office.
Responsibilities:
- Build and maintain referral networks with builders, designers, realtors, and other professionals.
- Represent the company at local networking events and trade shows.
- Assist the marketing manager with planning and executing local marketing campaigns.
- Coordinate home shows and other events to promote the brand.
- Follow up with open sales quotes and past customers to close sales.
- Coordinate with sales consultants, vendors, and customers.
- Provide administrative support to the office and sales team.
- Streamline back-end office operations to increase efficiency.
- Assist with showroom operations and customer/vendor interactions.
Required Skills and Qualifications:
* Prior networking or relationship-building experience.
* Strong interpersonal, communication, and organizational skills.
* Detail-oriented with a proactive, self-motivated work ethic.
* Professional, friendly, and customer-focused demeanor.
* Ability to handle multiple tasks and follow through independently.
* Customer service experience is a must.
* Interest in window coverings and design is a plus.
Benefits:
* Competitive salary ($18.00 per hour)
* Additional 3% IRA match available
* Opportunities for career advancement and professional growth
* Fun working environment
* Awesome coworkers
* New building location