Logistics Operations Manager

1 day ago


Baltimore, Maryland, United States Johnson Controls Full time

We are seeking an experienced Logistics Operations Manager to oversee shipping and logistics operations at Johnson Controls.

Job Summary:

The ideal candidate will have a strong background in logistics procedures, excellent communication skills, and a commitment to safety and employee well-being. As a key member of our team, you will be responsible for ensuring timely order processing, efficient communication with freight forwarders, and monitoring daily work volume to ensure correct staffing levels.

About Us:

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet. We strive to provide our employees with a positive and inclusive work environment that fosters collaboration, innovation, and personal development.

Key Responsibilities:
  • Directs the entry of shipments, ensuring that at least 95% of orders received are shipped out the same day
  • Liaises with freight forwarders to resolve issues such as time of delivery, damages, etc.
  • Resolves issues within the shipping process to minimize time delays
  • Ensures all interfaces with the ERP system database and the Freight Forwarder software are working
  • Administers freight claims and coordinates directly with the freight forwarders to ensure reimbursement of damaged materials
Requirements:
  • High school diploma or equivalent
  • Experience in digital & analog camera systems, access control systems, and alarm systems
  • Understanding of IP addressable security devices and TCP/IP networking skills
  • Ability to operate a company truck with an acceptable driving record
Preferred Qualifications:
  • 5 years of experience in warehouse receiving procedures or equivalent combination of education and experience
  • Working knowledge of computerized inventory control systems and MS Word/Excel
  • Reasonable knowledge of databases and interfaces to ensure the Freight Forwarder Software is working correctly
Compensation and Benefits:

We offer a competitive salary range of $65,000 - $90,000 per year, depending on experience, plus comprehensive benefits package, including paid vacation, holidays, sick time, 401K, medical, dental, and vision care, extensive product and on-the-job training opportunities, and dedication to safety through our Zero Harm policy.



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