Product Expert

4 weeks ago


New York, New York, United States Neat Full time
Product Specialist Role Overview

At Neat, we are seeking a skilled Product Specialist to join our Sales organisation. This role is responsible for serving as the primary product expert and technical resource for our sales teams and partner community.

Main Responsibilities

Our Product Specialist will focus on three key areas:

1. Sales Collaboration: Team with sales and/or partner representatives to ensure customers and partners understand the value of Neat's products, design philosophy, and roadmap.

2. Product Team Ambassador: Act as the face of our product development team to the customer and partner community, collecting and responding to customer feedback and feature requests, and communicating them effectively back to the product team.

3. Product Evangelist: Play a vital role in bringing the 'wow-factor' of Neat to both fellow Neat colleagues and the rest of the world, helping to conduct internal training for the sales teams and communicating new product and feature releases to the public.

Requirements

Our ideal candidate will have a strong professional background in videoconferencing and commercial audio-visual technologies, with broader knowledge of unified communications and collaboration technologies a plus. Strong communication/presentation skills are highly desirable.

Compensation

Product Specialists are officially part of the Neat Sales organisation and are compensated via a Base Pay / Salary + sales achievement bonus.

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