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Craft Beverage Server

2 months ago

Brooklyn, New York, United States Hana Makgeolli Brewery & Tasting Room Full time

About Hana Makgeolli

Hana Makgeolli is a distinguished Korean rice wine brewery located in Brooklyn, specializing in the production of authentic artisanal rice wines. Our offerings highlight the diversity of the Korean sool category, crafted with organic rice through traditional brewing techniques.



Position Overview

The Craft Beverage Server plays a crucial role in enhancing the guest experience by managing orders, serving beverages and small plates, conducting tastings, and guiding patrons through the Hana Makgeolli journey. The ideal candidate will provide service that is knowledgeable, friendly, efficient, and vibrant. This role also involves supporting direct-to-consumer sales through various events and managing order fulfillment.

  • Part-Time; Minimum 2-3 days a week; Availability on Sundays
  • Approximately 6-18 hours a week
  • Work from the brewery location


Key Responsibilities

  • Welcome and seat guests, whether by reservation or walk-in
  • Possess comprehensive knowledge of the small plates and beverage menu
  • Prepare and serve beverages and small plates in accordance with Hana Makgeolli standards
  • Utilize the POS system for order entry, payment processing, and receipt distribution
  • Ensure timely and accurate delivery of food and beverages to guests
  • Maintain cleanliness of service tools, equipment, and guest areas
  • Communicate effectively with kitchen staff, production teams, and management to ensure seamless service
  • Address any guest issues or complaints with management
  • Assist with inventory management and preparation of service-related items
  • Handle packing and distribution of pick-up and delivery orders
  • Follow opening and closing procedures as required
  • Support logistics and execution of on-premise events
  • Assist in fulfilling direct-to-consumer orders (pick-up, delivery, and shipping)


Qualifications

  • Minimum of 1 year bartending experience
  • Strong knowledge of beverages and fermentation, with a passion for the service industry
  • Availability in the late afternoon through evenings from Wednesday to Sunday
  • Excellent verbal communication and interpersonal skills
  • Professional demeanor when interacting with guests, management, and colleagues
  • Able to meet the physical demands of the role, including standing for extended periods and lifting heavy items
  • Demonstrated ability to think quickly and adapt in a dynamic environment
  • Strong work ethic and meticulous attention to detail
  • Team-oriented, responsive, and collaborative
  • Interest in breweries, wineries, or fermentation is a plus
  • Must be 21 years of age or older


Application Process

  • Interested candidates should submit their resume and cover letter outlining their availability and relevant experience.
  • If you have a passion for artisanal Korean beverages and possess a unique skill set, please mention it in your cover letter.


For more information about Hana Makgeolli Brewery & Tasting Room, please visit our website.