Psychiatric Hospital Assessment Manager

4 weeks ago


Auburn Hills, Michigan, United States UHS Full time

Job Summary:

The Assessment & Referral Manager is responsible for supervising the Assessment & Referral and Admitting department staff in coordination with the Director and in the absence of the Director.

This position contributes in management activities and meetings to assist with the implementation and upholding of the organization's policies and procedures.

The incumbent is also responsible for completing initial pre-authorizations reviews with insurances or the appropriate Community Mental Health as needed.

Key Responsibilities:

  • Supervises the Assessment & Referral and Admitting department employees in their daily activities in the director's absence.
  • Provides feedback to the director for the Assessment & Referral and Admitting staff performance evaluations completed annually.
  • Educates and supervises staff in compliance with staff development in-service programs.
  • Obtains pre-certification as needed for patients being admitted into the hospital for care.
  • Works in partnership with UM team on issues with new admissions, missing authorizations and/or delays in securing authorizations, as needed.
  • Has a working knowledge of insurance verification and benefits.
  • Provides consultation to intake and admitting staff regarding referral information and screenings.
  • Performs audits on the intake call log, including correcting discrepancies, and educating staff on inconsistencies.
  • Provides information to patients and referral sources regarding treatment programs, insurance information and admission procedures.
  • Communicates with physicians, program directors, charge nurses, etc. regarding anticipated admissions.
  • Provides follow up to referral sources and patients awaiting admission.
  • Performs phone screening evaluations to determine appropriateness of admission to the hospital, in consultation with the staff psychiatrist or Medical Director.
  • Provides referral assistance for patients assessed as being inappropriate for admission.
  • Maintains accurate census board and reports for senior management.
  • Participates in marketing projects as necessary.
  • Coordinates admitting services to attain payor-mix and census objectives.
  • Collects records and analyzes admitting statistics and reports these to required offices.
  • Facilitates increased community relations with referral sources, patients and families.
  • May be required to work on call.

About UHS:

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services.

With a strong commitment to quality and patient care, UHS has built an impressive record of achievement and performance.

As a leader in the healthcare industry, UHS offers a challenging and rewarding work environment, competitive compensation and benefits, and opportunities for career growth and development.

Join UHS and be part of a team that is dedicated to providing exceptional patient care and making a difference in the lives of others.



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