VIP Host

Live Nation Entertainment is a global leader in live entertainment, comprising Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. As a VIP Host, you will be part of a dynamic team that delivers exceptional experiences for our clients. Your primary responsibility will be to sell VIP upgrades, premium seats, and priority entry to general admission concert patrons on show nights. You will handle sales from pitch to payment processing and experience fulfillment, ensuring a seamless and memorable experience for our clients.

• Sell VIP upgrades, premium seats, and priority entry to general admission concert patrons
• Handle sales from pitch to payment processing and experience fulfillment
• Check in, escort, and assist VIP clientele throughout their venue visit
• Anticipate VIP client needs to ensure guest satisfaction
• Build strong relationships with Foundation Room members and VIP clients
• Utilize and develop CRM programs for House of Blues VIP clientele
• Coordinate operations on show nights with Ops Director, servers, and security
• Execute nightly VIP setup, including check-in, VIP seating areas, and VIP area signage

• High school diploma or equivalent
• Working knowledge of high-end restaurant operations and/or VIP night club operations and high-end guest relations
• Problem-solving skills
• Experience in selling to high-end, VIP clients
• Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
• Ability to diffuse potentially volatile situations with tact and diplomacy
• Flexible schedule

• Fast-paced, often loud and stressful working environment
• Extended periods of prolonged standing and working on your feet
• Ability to lift or move up to 25 lbs using proper lifting techniques

Live Nation Entertainment is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive environment where everyone feels valued and respected. We strive to provide a workplace that is free from discrimination and harassment, and where all employees can thrive and reach their full potential.