Transportation Ambassador
3 weeks ago
Wickenburg, Arizona, United States
Rancho de los Caballeros
Full time
Key ResponsibilitiesThe Transportation Ambassador will be responsible for transporting guests to and from Phoenix Sky Harbor International Airport and Wickenburg Municipal Airport in a safe and efficient manner.
Key Tasks:
- Transport up to 10 passengers at a time to and from designated locations
- Ensure guest satisfaction before, during, and after transfers by way of verbal and text communications
- Assist with luggage when requested by guests
- Refresh the in-vehicle guest amenity baskets before transporting guests
- Fill vehicle gas tanks and get vehicles washed per standards
- Remain in text contact with passengers during day-off transfers to ensure clarity of transfer times and pick-up/drop-off locations
- Inspect vehicles daily and report deficiencies to leadership
- Assist with other department functions as needed (room deliveries, luggage assistance, cover breaks, assist with telephones, etc.)
To be successful as a Transportation Ambassador, you must possess the following skills and qualifications:
- Valid Arizona's driver's license with a clean driving record and no DUIs in the previous 7 years
- Excellent driving skills and knowledge of traffic laws and safety regulations
- Strong guest service skills with the ability to interact effectively with various passengers
- Ability to remain calm and professional in stressful or challenging situations
- Strong communication skills including verbal, written and texting
- Ability to work independently and make decisions in a fast-paced environment.
- Basic knowledge of vehicle maintenance and ability to perform routine inspections
- Excellent time management and organizational skills
- Flexibility to work various shifts, including nights, weekends, and holidays. Shifts begin at 6am daily and continue through until 10pm
Estimated Salary: $45,000 - $60,000 per year, depending on experience.