Campus Registrar Retention Coordinator

4 days ago


Shreveport, Louisiana, United States Remington College Full time
Job Title: Campus Registrar Retention Coordinator

We are seeking a highly motivated and detail-oriented individual to join our team as a Campus Registrar Retention Coordinator at Remington College in Shreveport.

Job Summary:

The successful candidate will be responsible for supervising the preparation, verification, dissemination, and storage of all official student academic records and files in accordance with company, state, and federal guidelines. Additionally, they will serve as the primary student advisor, creating opportunities for student engagement and enhancement, and providing customer service to the student body.

Key Responsibilities:
  • Adhere to all Company policies and procedures and operate at all times within state and federal statutes and regulations and within standards of accreditation.
  • Create, monitor, and adjust campus course schedules.
  • Assign faculty to courses and assist with monitoring class ratios.
  • Coordinate course schedules for hybrid and consortium classes.
  • Perform new student registration and scheduling, including verification of eligibility.
  • Resolve and process documents regarding student records, graduation, and registration.
  • Maintain and update all student records.
  • Maintain student academic records and files.
  • Process student transcript requests made at the campus.
  • Review documentation for Proof of Graduation, ensuring it meets Company policy.
  • Assist students with administrative issues as needed.
  • Create or contribute to student communications.
  • Monitor attendance and Satisfactory Academic Progress on a daily basis to identify potential at-risk students.
  • Perform student outreach to at-risk and absent students to support program outcomes.
  • Document all student complaints or concerns in Anthology and assist in analyzing, resolving, or routing to appropriate team members.
  • Advise students on tools for academic success, including the student portal.
  • Assist other departments with student engagement activities as needed.
  • Support, supervise, and assist in the creation of all student clubs and activities.
  • Collaborate with campus leadership to facilitate and improve services to students.
  • Notify the Director of Campus Administration and/or Campus Dean when a student requests accommodations for a disability and work with the student to provide the appropriate documentation.
  • Collaborate with administrators, Campus Dean, faculty, IT, and Program Chairs to facilitate and improve services to students.
  • Work with the College Head Registrar and Director of Campus Administration or Campus Dean on coordination of SAP appeal process and documentation of ongoing student support.
  • Ensure all student and alumni surveys are completed on time and compile data quarterly to review with the Director of Campus Administration.
  • Perform other duties or special projects as assigned.
  • Maintain professional and effective working relationships with all other Campus personnel.
  • Conduct his or her professional and personal life in a fashion that fosters a positive impression of the Campus and the Company.
  • Perform the job on site when required. Remote work is appropriate when onsite work is not required. Subject to change if superseded by Human Resource policy regarding remote work.
Requirements:
  • A high school diploma or GED equivalent.
  • A minimum of one (1) to three (3) months of related experience.
  • Great attention to detail.
  • Pleasant, service-oriented manner.

We offer a competitive salary, along with a comprehensive benefits package that includes health, dental, disability, life, vision, 401K, and flexible spending accounts, for full-time employees.



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