Concierge Associate
5 days ago
We are seeking a highly skilled and customer-focused Concierge to join our team at Questar Properties Inc. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.
Key Responsibilities- Provide exceptional customer service to residents, guests, and prospects, ensuring a positive and memorable experience.
- Manage and coordinate various functions to achieve established objectives, including package delivery, dry cleaning, and vendor notifications.
- Develop and maintain strong relationships with residents, understanding their preferences and needs.
- Monitor camera coverage, secure packages, and retrieve items for residents as needed.
- Escorting prospects to the waiting area or leasing office, providing a warm and welcoming experience.
- Minimum of two years' experience in a concierge or similar hospitality-oriented role.
- Excellent written and verbal communication skills, with the ability to interact effectively with all levels of employees and external contacts.
- Ability to work independently with minimal supervision, multitask, and adapt to changing priorities.
- Strong working knowledge of customer service principles and practices, with a focus on building rapport and exceeding expectations.
- Four-year Bachelor's Degree in a relevant field from an accredited university.
- Strong interpersonal, time management, and customer service skills, with a focus on delivering exceptional results.
- Computer skills, including internet, email, MS Excel, and MS Word.
Questar Properties Inc. is a dynamic and growing company, committed to providing exceptional service and experiences to our residents and guests. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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