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Retail Sales Associate

2 months ago

Altamonte Springs, Florida, United States DSW Full time

Job Summary:

As a Store Associate at DSW, you will be responsible for providing exceptional customer service to our customers shopping in-store and through our omni-channel services. You will assess customer needs and provide assistance by executing our customer service model, always putting the customer first.

Key Responsibilities:

  • Provide friendly service to customers shopping in-store and through omni-channel services
  • Assess customer needs and provide assistance by executing our customer service model
  • Perform salesfloor and warehouse functions throughout the store, including assisting customers, placing merchandise, completing online and in-store transactions, processing incoming shipments, and regular cleaning and maintenance
  • Act as a brand ambassador and be responsible for the end-to-end experience, from online to store
  • Comply with all policies and procedures

Requirements:

  • Professional, friendly, and respectful demeanor
  • Excellent customer service skills
  • Ability to move with tempo to meet time-bound expectations
  • Good written and verbal communication skills
  • Proficient in the use of technology to successfully engage in customer interactions
  • Ability to spend up to 100% of working time standing or walking around the store
  • Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis

Preferred Qualifications:

  • Minimum of 1 year of retail experience as a Cashier, Retail Floor Generalist, or Store Receiver