Restaurant Server

3 weeks ago


Fall River, Massachusetts, United States Hard Rock International (USA), Inc. Full time
Job Overview

This position is part of the renowned Hard Rock International (USA), Inc. team, offering an exciting opportunity for individuals to join their dynamic service team as a Restaurant Server in a high-energy environment.


Key Responsibilities

The successful candidate will be responsible for delivering exceptional customer service and ensuring that all guests' needs are met in a prompt and efficient manner.

  • Greet each guest and provide personalized service for all company Food and Beverage operations.
  • Maintain a pleasant and courteous attitude at all times.
  • Complete all opening and closing duties, including setting up tables with clean dishes, glasses, and flatware according to approved service procedures.
  • Present menus to guests, suggesting courses, drinks, and answering questions regarding food preparation.
  • Offer drinks and take food and beverage orders.
  • Have basic knowledge of house and call liquor.
  • Serve meals to patrons according to established rules or etiquette.
  • Check for quality after each course.
  • Refill drinks when needed.
  • Maintain clean ashtrays.
  • Buss tables as needed.
  • Remove dirty dishes and glassware from guests' tables during and after each course.
  • Totals bills, presents checks, collects settlements, and takes payment to cashier.

Required Skills and Qualifications

To be successful in this role, candidates should possess excellent communication skills, maintain a friendly personable attitude, and have good reading and writing abilities in English.

  • Two years' guest service experience in a family or formal dining environment.
  • Casino Food & Beverage experience is strongly preferred.
  • A valid Food Handlers Card, Liquor License, and Gaming Badge are required.
  • Candidates must be able to lift and carry up to 25 lbs.
  • They should be able to withstand noisy and smoke-filled environments.
  • Standing for 50% of the shift, walking 45% of the shift, and sitting 5% of the shift are essential requirements.

Salary Information

The estimated salary for this position ranges from $30,000 to $45,000 per year, depending on experience and location. This figure reflects the standard compensation package offered by the company for similar positions across the United States.



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