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Sales Associate

2 months ago

Calumet City, Illinois, United States West Marine Full time
{"Job Title": "Sales Associate", "Job Summary": "At West Marine, we're passionate about helping boaters enjoy the water with confidence. As a Sales Associate, you'll play a key role in ensuring our customers have the right products to make their boating experience safe and enjoyable.

Your responsibilities will include greeting and receiving customers, responding to their questions, and driving sales through engagement and suggestive selling. You'll also be responsible for directing customers to the right products, informing them about services available, and providing outstanding customer service.

In addition to your sales skills, you'll need to be able to lift up to 40 pounds and stand for prolonged periods.

If you're passionate about boating and have excellent communication skills, we encourage you to apply for this exciting opportunity.

**Key Responsibilities:**

* Greet and receive customers in a welcoming manner
* Respond to customers' questions
* Drive sales through engagement and suggestive selling
* Direct customers to the right products
* Inform customers about services available
* Provide outstanding customer service
* Assist with inventory, including receiving and stocking merchandise
* Process let downs as needed
* Ensure all product locations are front, faced, and replenished with available overstock
* Keep aisle and sales floor neat, clean, and organized
* Remove any hazards or obstacles that may impede walking the aisles or sales floor
* Understand buy online and pick up in store process
* Assist with Buy online ship from store process
* Available to work a flexible schedule based on business needs, including nights, weekends, and some holidays.

**Required Skills/Abilities:**

* Excellent verbal communication skills
* Excellent active listening skills
* Excellent sales and customer service skills
* Extensive knowledge of the merchandise sold
* Ability to anticipate customer's needs
* Ability to recommend merchandise to customers
* Ability to operate or to quickly learn the stores point-of-sale system

**Education and Experience:**

* High school diploma or equivalent preferred
* Previous boating and/or retail experience preferred

**Physical Requirements:**

* Prolonged periods of standing and walking throughout the retail space
* Must be able to lift up to 40 pounds to shoulder height unassisted

If you're passionate about boating and have the skills and experience we're looking for, we encourage you to apply for this exciting opportunity.

**About West Marine:**

West Marine is a leading retailer of boating supplies and accessories. We're passionate about helping boaters enjoy the water with confidence and are committed to providing exceptional customer service.

**Equal Opportunity Employer:**

West Marine is an equal opportunity employer and welcomes applications from diverse candidates.

**Benefits:**

To review many of the benefits West Marine offers its Crew Members, please visit our benefits page at