Healthcare Communication Specialist

4 days ago


Wenatchee, Washington, United States Confluence Health Full time
Job Summary: Confluence Health is seeking a skilled Switchboard Operator to provide top-notch customer service and support to patients and staff. As a key member of our team, you will be responsible for answering calls, directing visitors, and handling emergency situations with ease.

Key Responsibilities:
  1. Provide exceptional customer service by responding to inquiries and resolving issues promptly.
  2. Maintain accurate records and update databases as necessary.
  3. Collaborate with other teams to ensure seamless communication and efficient workflows.
  4. Participate in training and development opportunities to enhance your skills and knowledge.

Qualifications:
  • 2+ years of customer service experience in a healthcare setting.
  • Strong communication and problem-solving skills.
  • Able to work in a fast-paced environment and adapt to changing priorities.

Compensation: $50,000 - $65,000 per year, depending on experience.

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