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Lead Branch Manager

2 months ago

Jamestown, Virginia, United States WELLS FARGO BANK Full time
About This Role

Wells Fargo Bank is seeking a highly skilled and experienced Branch Manager to lead our National Branch Network team. As a key member of our Consumer, Small and Business Banking division, you will be responsible for leading, managing, and developing a diverse team of high-performing direct reports.

Key Responsibilities
  • Lead a High-Performing Team: Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve Tactical Issues: Resolve tactical issues regarding the customer and employee experience, risk, and growth of the business to meet Branch Network business objectives.
  • Identify Opportunities: Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience.
  • Lead the Branch: Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience.
  • Staff Selection and Development: Responsible for selection, evaluation, and development of staff.
Requirements
  • Leadership Experience: 2+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • Leadership Qualifications: 1+ years of leadership experience.
Desired Qualifications
  • Leadership Experience: Leadership experience including coaching, training, developing, inspiring, and building a high-performing team where adaptability, collaboration, and accountability to performance are critical to success.
  • Analytical Skills: Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Critical Thinking: Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Customer Focus: Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Relationship Building: Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Regulatory Knowledge: Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
  • Communication Skills: Ability to interact with integrity and professionalism with customers and employees.
  • Leadership Skills: Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.