Criminal Law Firm Receptionist

3 days ago


Las Vegas, Nevada, United States Virtual Networking Solutions LLC Full time
Job Overview

We are seeking a highly skilled and empathetic Receptionist to join our team at Virtual Networking Solutions LLC. As the first point of contact for leads calling from various law firms, you will play a critical role in our client intake process by gathering essential information and facilitating consultations.

Key Responsibilities:

  • Answer and manage incoming calls from leads seeking legal consultations.
  • Listen attentively to callers' needs, asking relevant questions to gather detailed information.
  • Accurately input caller information into our system, ensuring all data is captured efficiently.
  • Provide a professional and welcoming first impression for all callers, representing Virtual Networking Solutions LLC and our partner law firms with excellence.
  • Work in-office from 9 AM to 5 PM, Monday through Friday.
  • Handle off-hours and weekend calls using a work phone provided by the company.

Qualifications:

  • Experience in a legal environment, preferably within criminal law.
  • Strong communication and listening skills, with an empathetic and inquisitive nature.
  • High attention to detail, especially in data entry and record-keeping.
  • Ability to manage multiple calls and tasks in a fast-paced environment.
  • Availability to handle off-hours and weekend calls as required.

What We Offer:

Salary will be competitive and based on experience, with additional compensation provided for handling off-hours and weekend calls.

Interview Process:

Interview
review resume
in person interview
basic training
basic skills evaluation


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