Customer Service Representative

7 days ago

Hampton, New Hampshire, United States Global Partners Full time
About Global Partners LP

Global Partners LP is a leading provider of gasoline stations and convenience stores in the Northeast. With a network of over 1,600 locations, we offer a wide range of products and services to our customers.

Job Summary

We are seeking a highly motivated and customer-focused Guest Service Associate to join our team. As a Guest Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service to all guests, responding to their needs and resolving any issues in a professional and courteous manner.
  • Operate a cash register, handling cash, lottery tickets, and other transactions accurately and efficiently.
  • Complete shift reports, including inventory management and cash handling procedures.
  • Clean and maintain the store, including windows, floors, bathrooms, and trash containers.
  • Stock shelves and coolers with merchandise, ensuring that products are displayed attractively and are easily accessible to customers.
  • Sweep and mop floors, and perform other tasks as assigned by management.
  • Conduct gasoline tank inventory, including stick readings and product delivery checks.
  • Perform light equipment maintenance, including pumps, lighting, and machinery.
  • Merchandise products, including arranging displays and promoting sales.
  • Communicate effectively with associates and guests, using clear and concise language.
  • Count, read, and write accurately to complete required paperwork.
Requirements
  • Wear the required store uniform.
  • Be available to work weekend, evening shifts, and holidays.
  • Have reliable transportation.
  • Attend mandatory meetings, including T.A.M. and sexual harassment training.
Physical Requirements
  • Frequent bending, reaching, and lifting of 1 to 15 pounds.
  • Be able to lift up to 50 pounds on occasion.
  • Reach above shoulder height and bend below waist.
  • Be able to freely access all areas of the store.
  • Move quickly around the store.

Global Partners LP is an equal opportunity employer, committed to fostering a diverse and inclusive work environment. We welcome applications from candidates who share our values and are passionate about delivering exceptional customer service.

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