Parts Advisor/Counter Person

3 weeks ago


Buzzards Bay, Massachusetts, United States Martys GMC Full time
Job Summary

Martys, Inc. is seeking a highly skilled and detail-oriented Parts Advisor/Counter Person to join our team. As a key member of our service department, you will be responsible for assisting technicians and customers in purchasing needed parts and supplies.

Key Responsibilities
  • Work closely with service advisors and technicians to build accurate price quotes
  • Locate and procure needed parts when the dealership is out of stock
  • Handle parts payment collection and ensure accurate billing through the service department
  • Assist with daily inventory, receiving, stocking, and shipping
  • Maintain perpetual inventories and refer to parts manuals to identify the right parts for vehicles being serviced
  • Ensure the cleanliness and professional appearance of the parts counter, work area, and stockroom
  • Receive and fill telephone orders for parts
  • Provide excellent customer service, responding to customer complaints and updating them on back-ordered parts
Requirements
  • A team player with a focus on providing exceptional customer service
  • Strong organizational skills and attention to detail
  • Previous parts advisor experience or automotive experience a plus, but not required
  • Basic knowledge of automotive components and systems
  • Ability to work in a fast-paced environment and complete tasks efficiently
  • A positive attitude and strong communication skills
  • Working knowledge of computers and ability to learn new software
  • Valid in-state driver's license with a motor vehicle report and an acceptable safe driving record
What We Offer
  • Competitive salary: $60,000-65,000 annually (pay subject to experience)
  • 401(k) and 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Work Environment

Our service department is a fast-paced and dynamic environment where you will work closely with our technicians and customers to provide excellent service. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.


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