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Pharmacy Graduate Intern

1 month ago

Henderson, Nevada, United States Walgreens Full time
Job Description:

Job Summary:

As a Pharmacy Graduate Intern at Walgreens, you will engage in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist to fulfill State Board of Pharmacy requirements. You will provide pharmacy consulting services to customers, offering guidance on medication usage, awareness of drug interactions, and preventive healthcare services such as immunizations.

Responsibilities include ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies, and procedures. You will also support the efficient workflow of the pharmacy and assist the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management, and enhance customer experience.

Key Responsibilities:

  • Engage customers and patients by greeting them and offering assistance with products and services.
  • Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience.
  • Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
  • Develop strong relationships with most valuable customers by anticipating their needs and proactively offering services.
  • Support efforts on enhancing customer experience by increasing focus on healthcare services.
  • Participate and assist in community events as requested by Store Manager, Healthcare Supervisor, District Manager, or Pharmacy Manager.
  • Under direct supervision of a licensed pharmacist, counsel patients and answer their questions regarding medication usage, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical providers as needed.
  • Perform pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Review, interpret, and accurately dispense prescribed medications when necessitated by workload.
  • Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
  • Assist pharmacy manager with establishing procedures that promote the efficient workflow of the pharmacy.
  • Responsible for the opening and closing of the pharmacy and shift change duties.
  • Ensure the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
  • Maintain current knowledge of information technology associated with pharmacy systems.
  • Propose and implement enhancements to pharmacy systems to further promote productivity.
  • Ensure the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.
  • Follow-up with insurance companies and medical providers, and participate in 3rd party audit.
  • Perform retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness, and other preventive healthcare services.
  • Assist and support the pharmacy manager in analyzing performance data, including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.
  • Develop and maintain good relationships with local medical community, including physicians, nurses, and other healthcare providers.
  • Participate in community outreach activities to promote the pharmacy business and further enhance growth opportunities.

Requirements:

  • Bachelor's degree in Pharmacy from an accredited University outside the United States.
  • Foreign Pharmacist Graduate Equivalency Certificate (FPGEC).
  • Intern permit/certificate issued by the respective Board of Pharmacy, if required.
  • Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 45 days of completion of intern hours.
  • Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.

About Walgreens:

Walgreens Boots Alliance (Nasdaq: WBA) is a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. With more than 170 years of trusted healthcare heritage and innovation in community pharmacy, the company is meeting customers' and patients' needs through its convenient retail locations, digital platforms, and health and beauty products.

WBA's purpose is to help people across the world lead healthier and happier lives. The company is proud of its contributions to healthy communities, a healthy planet, an inclusive workplace, and a sustainable marketplace.

WBA is a participant of the United Nations Global Compact and adheres to its principles-based approach to responsible business.

WBA is included in FORTUNE's 2021 list of the World's Most Admired Companies*. This is the 28th consecutive year that WBA or its predecessor company, Walgreen Co., has been named to the list.