Food Lion Center Store Associate

4 weeks ago


Raleigh, North Carolina, United States Food Lion Full time
Job Title: Center Store Associate

Job Summary:
Food Lion is seeking a Center Store Associate to provide quality customer service within the Center Store Department. The ideal candidate will be responsible for maintaining standards in accordance with the standard practice manual, maximizing sales through excellent customer service and minimizing shrink through proper utilization of standard practice.

Key Responsibilities:
Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
Courteous and helpful to other associates
Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking
Maintain shelf allocations by stocking from tag to tag
Place only saleable merchandise on the shelves
Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
Understand and follow Food Safety and Workplace Safety guidelines and procedures
Observe and correct all unsafe conditions that could cause associate or customer accidents
Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
Ensure compliance with local, state and federal regulations
Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
Perform all other duties as assigned

Requirements:
High school graduate or equivalent preferred
Excellent interpersonal, organizational, communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to use technical information to solve problems
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements: Ability to use computers and other communication systems required to perform job functions, perform repetitive hand and arm motions, bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion, pull or push up to 75 lbs. on occasion, stand 100% of the time, frequently walking short distances, be able to handle a variety of substances associated with cleaning and packaging materials, frequent reaching and grasping at waist level: occasionally above shoulder or below waist level, meet established volume activity standards for the position, tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

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