Relationship Banker

At Regions Bank, we are seeking a skilled Relationship Banker I to join our team. As a Relationship Banker I, you will be responsible for providing exceptional customer service, processing transactions, and identifying opportunities to meet customer needs.

This is an exciting opportunity for individuals with prior banking, cash-handling, or customer service experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.

• Provide a consistent optimal customer experience on the cash line while handling customers' transactional needs.
• Answer customer inquiries regarding products and services and fulfill basic servicing requests.
• Develop relationships with customers and remain well-informed about the customer's relationship with the bank.
• Educate customers on standard consumer products and digital solutions.
• Assist branch and fellow team members with basic tasks to aid in customer problem resolution.
• May conduct outbound phone calls to educate customers on emerging technology and assist with meeting their financial needs.
• Refer customers to an internal team of experts when more complex financial goals and needs are recognized.

• High School Diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods of time.
• Ability to lift up to twenty (20) pounds.

• One (1) year of banking, cash-handling, and/or customer service experience.
• Skills and Competencies: ability to adhere to policies, procedures, and guidelines, ability to assist customers with digital banking offerings, ability to handle multiple priorities simultaneously, ability to oversee large sums of cash, strong customer focus and relationship-building skills.

Regions offers a competitive salary and a comprehensive benefits package, including paid vacation/sick time, 401K with company match, medical, dental, and vision benefits, disability benefits, health savings account, flexible spending account, life insurance, parental leave, and employee assistance program.