Network Systems Administrator

3 weeks ago


Dallas, Texas, United States Mainstream Nonprofit Solutions Inc. Full time
About the Role

We are seeking a highly skilled Network Technician to join our team at Mainstream Nonprofit Solutions Inc. As a Network Technician, you will play a critical role in supervising IT Technicians and ensuring the smooth operation of our enterprise networks, systems, and computer hardware.

Key Responsibilities
  • Provide day-to-day guidance to IT Technicians to deliver quality customer service and meet Service Level Agreements (SLA)
  • Collaborate with other Network Techs to troubleshoot and engineer solutions for issues and increase efficiency and productivity
  • Supervise and motivate team members, understanding everyone's distinct skill-sets and strengths
  • Teach skills such as emotion regulation, healthy relationships, conflict resolution, and healthy communication with other departments
Requirements
  • Minimum associate degree or certificate from a technical school
  • 2-4 years' experience in managing enterprise networks, systems, and computer hardware
  • Experience with cloud technologies and automation is a plus
  • Strong Microsoft Server administration, Network troubleshooting, Active Directory, and Microsoft Entry skills
  • Strong supervisory skills and ability to handle escalated calls
What We Offer
  • Flexible scheduling
  • 20 days of personal leave in the first year, increasing to 25 days after completion of year one
  • 12 paid holidays
  • Longevity bonus and tuition reimbursement
About Us

Mainstream Nonprofit Solutions Inc. is a company dedicated to the mission and vision of being devoted to the strength of family and nationally recognized for excellence in service, education, and advocacy.



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