Resident Specialist
3 weeks ago
MMP Staffing is seeking a highly skilled Resident Specialist to provide exceptional customer service to residents, guests, and team members at our property site.
This role involves showcasing and leasing apartments, assisting with the moving process, and providing administrative support to the Community and/or Services Maintenance Manager for various property-related tasks.
Experience in Section 8 housing and LIHTC is preferred.
Key Responsibilities- Customer Service: Respond promptly to all calls and inquiries with the highest level of customer service.
- Appointments: Schedule appointments and conduct in-person visits as needed.
- Resident Relations: Listen to resident requests, concerns, and comments, and refer them as appropriate. Develop relationships with residents to understand their needs and aspirations.
- Maintenance Requests: Initiate maintenance service requests promptly and follow up with residents to ensure completion of service.
- Property Tours: Greet prospective tenants and show the property and its features according to established procedures.
- Application Processing: Process applications for approval and follow up with applicants. Prequalify prospects according to company procedures and housing requirements.
- Service Inspections: Conduct service inspections with the Service Management team to ensure apartments are in move-in condition.
- Community Engagement: Facilitate and attend community engagement activities with residents, as directed by the Community Manager.
- Rental Payments: Manage the rental payment process.
- Lease Administration: Prepare recertifications and lease renewals, and enter data into the tracking system.
- Contribute to the cleanliness and curb appeal of the community on a continuous basis.
- Conduct market surveys and shop competitive communities.
- General Clerical Duties: photocopying, faxing, mailing, and filing; sign for and distribute packages.
- Track and ensure timely delivery of resident notices.
- Coordinate and maintain records for staff office, phones, parking, and office keys.
- Code and process invoices and research discrepancies as needed.
- Excellent customer service, verbal, and written communication skills.
- Ability to type at least 35 wpm.
- Demonstrated ability to learn and operate office systems including telephone, copier, and computer systems.
- Proficiency with Microsoft Office including Word, Excel, and MS Outlook.
MMP Staffing is committed to building a strong community environment and is seeking a dedicated professional to contribute to our team.
-
Resident Service Specialist
3 weeks ago
Washington, DC , USA, United States UDR Full timeResident Service SpecialistAt UDR, Inc., we are seeking a highly skilled Resident Service Specialist to join our team at The MO, our exclusive apartment community in Union Market, NE, Washington DC. As a key member of our Resident Service team, you will play a vital role in ensuring our residents receive exceptional first impressions and a seamless move-in...
-
Resident Specialist
1 week ago
Washington, Pennsylvania, United States MMP Staffing Services Full timeResident Specialist Job DescriptionMMP Staffing Services is seeking a dedicated and experienced Resident Specialist to provide exceptional customer service to residents, guests, and team members at the property site.Key Responsibilities:Provide superior customer service to residents, guests, and team members.Show and lease apartments, assist with the moving...
-
Resident Specialist
4 days ago
Washington, Pennsylvania, United States MMP Staffing Services Full timeResident Specialist Job DescriptionMMP Staffing Services is seeking a dedicated and experienced Resident Specialist to provide exceptional customer service to residents, guests, and team members at the property site.Key Responsibilities:Provide superior customer service to residents, guests, and team members.Show and lease apartments, assist with the moving...
-
Resident Specialist
4 weeks ago
washington, United States MMP Staffing Services Full timeResident SpecialistMMP Staffing is seeking a dedicated and experienced Resident Specialist to provide superior customer service to residents, guests, and team members at the property site. This role involves showing and leasing apartments, assisting in the moving process, and providing administrative support to the Community and/or Services Maintenance...
-
Resident Specialist
3 weeks ago
Washington, United States MMP Staffing Services Full timeResident SpecialistMMP Staffing is seeking a dedicated and experienced Resident Specialist to provide superior customer service to residents, guests, and team members at the property site. This role involves showing and leasing apartments, assisting in the moving process, and providing administrative support to the Community and/or Services Maintenance...
-
Resident Specialist
4 weeks ago
Washington, United States MMP Staffing Services Full timeResident SpecialistMMP Staffing is seeking a dedicated and experienced Resident Specialist to provide superior customer service to residents, guests, and team members at the property site. This role involves showing and leasing apartments, assisting in the moving process, and providing administrative support to the Community and/or Services Maintenance...
-
Resident Specialist
2 days ago
washington, United States MMP Staffing Services Full timeResident SpecialistMMP Staffing is seeking a dedicated and experienced Resident Specialist to provide superior customer service to residents, guests, and team members at the property site. This role involves showing and leasing apartments, assisting in the moving process, and providing administrative support to the Community and/or Services Maintenance...
-
Resident Service Specialist
2 months ago
Washington, United States Udr, Inc. Full timeMove-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment .. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues. Onesite Responsibilities 1. Scan al Resident, Specialist, Customer Service, Service Manager, Retail, Property Management, Insurance
-
Youth Engagement Specialist
3 weeks ago
Washington, DC, USA, United States Sasha Bruce Youthwork Inc Full timeJob Title: Part-time Youth Engagement SpecialistAbout the Role:The Part-time Youth Engagement Specialist will be responsible for monitoring the safety and conduct of house residents, providing clinical and crisis intervention as needed, and implementing weekday activity schedules.Key Responsibilities:Develop and implement weekday activity schedules to...
-
Community Engagement Specialist
4 days ago
Washington, DC , USA, United States Pratum Companies Full timeCommunity Engagement SpecialistAt Pratum Companies, we are seeking a Community Engagement Specialist to join our team. This role is responsible for managing the day-to-day outreach, sales, and customer service efforts to meet and exceed performance targets. The ideal candidate will have a strong background in marketing, leasing, and leadership, with a...
-
Grants Management Specialist
4 weeks ago
Washington, DC, USA, United States Mayor's Office of Talent and Appointments (MOTA) Full timeJob Title: Grants Management SpecialistJoin the Mayor's Office of Talent and Appointments (MOTA) as a Grants Management Specialist, where you will play a critical role in the overall management and coordination of grants and programmatic activities.Job SummaryThis position is responsible for participating in the design and maintenance of a financial and...
-
Community Engagement Specialist
3 weeks ago
Washington, DC, USA, United States Mayor's Office of Talent and Appointments (MOTA) Full timeJob SummaryWe are seeking a highly motivated and experienced Community Outreach and Relations Specialist to join our team at the Mayor's Office of Community Relations and Services (MOCRS). The successful candidate will be responsible for building collaborative partnerships with DC Government agencies, resolving issues facing DC residents, and coordinating...
-
Community Engagement Specialist
5 days ago
Washington, DC , USA, United States Mayor's Office of Talent and Appointments (MOTA) Full timeJob Title: Community Outreach and Relations SpecialistJoin the Mayor's Office of Talent and Appointments (MOTA) as a Community Outreach and Relations Specialist, where you will play a vital role in building strong relationships with the community and promoting the Mayor's initiatives.About the Role:This is an exciting opportunity to work with a dynamic team...
-
Resident Liaison
4 weeks ago
Washington, United States MMP Staffing Services Full timeResident Specialist Job DescriptionMMP Staffing Services is seeking a dedicated and experienced Resident Specialist to provide exceptional customer service to residents, guests, and team members at the property site.Key Responsibilities:Provide superior customer service to residents, guests, and team members.Show and lease apartments, assist with the moving...
-
Facilities Maintenance Specialist
5 days ago
Washington, DC , USA, United States Campus Apartments Full timeOverviewCampus Apartments is seeking an experienced Facilities Specialist to join our team. As a Facilities Specialist, you will play a critical role in maintaining the physical and mechanical upkeep of our properties.ResponsibilitiesAssist in the proper maintenance and repair of mechanical equipment, recreational facilities, and other functional or safety...
-
Facilities Maintenance Specialist
5 days ago
Washington, DC , USA, United States Campus Apartments Full timeOverviewCampus Apartments is seeking an experienced Facilities Specialist to join our team. As a Facilities Specialist, you will play a critical role in maintaining the physical and mechanical integrity of our properties.ResponsibilitiesAssist in the upkeep of properties, including daily rounds and checks of mechanical equipment, recreational facilities, and...
-
Grants Management Specialist
3 weeks ago
Washington, DC , USA, United States Mayor's Office of Talent and Appointments (MOTA) Full timeJob Title: Grants Management SpecialistJoin the Mayor's Office of Talent and Appointments (MOTA) as a Grants Management Specialist and play a critical role in ensuring the effective management of grants and contracts. As a key member of our team, you will be responsible for monitoring the implementation of grants and contracts, ensuring that the policies and...
-
Certified Nursing Assistant
5 days ago
Woodbridge, CT , USA, United States Senior Living Recruiting Specialist Full timeJob SummaryWe are seeking a compassionate and skilled Certified Nursing Assistant (CNA) to join our team at Senior Living Recruiting Specialist. As a CNA, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Key Responsibilities:Review resident care plans at the start of each...
-
Senior Quality Assurance Specialist
4 weeks ago
Washington, DC, USA, United States eTelligent Group LLC Full timeJob Title: Senior Quality Assurance SpecialisteTelligent Group LLC is seeking a highly skilled Senior Quality Assurance Specialist to join our team.Job Summary:We are looking for a seasoned Quality Assurance Specialist to develop and implement quality processes, design test plans, and manage documentation related to quality standards and test...
-
Service Maintenance Specialist
2 days ago
Washington, DC , USA, United States Campus Apartments Full timeJob SummaryWe are seeking a highly skilled Service Maintenance Specialist to join our team at Campus Apartments. As a key member of our facilities operations team, you will be responsible for ensuring the physical and mechanical upkeep of our properties.Key Responsibilities Maintain painting and cleaning of the property (internal and external) Perform...