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Retail Sales Associate

2 months ago

Gambrills, Maryland, United States Carter's Full time
About Carter's

Carter's is a leading marketer of apparel exclusively for babies and young children. We own the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplace.

Job Summary

The Sales Associate is responsible for creating a positive store environment by interacting with customers and employees. This role maximizes sales by ensuring a neat, clean, and organized store, and provides exceptional customer service.

Key Responsibilities
  • Customer Focus: Confidently and proactively helps resolve issues for customers, meets customer needs by assisting with locating merchandise, and informs customers of promotions.
  • Brand Execution: Ensures store visual standards are set to company direction, executes replenishment process, and maintains solid product knowledge and merchandise presentation.
  • Drive Growth: Minimizes store loss by providing exceptional customer service, maintains housekeeping standards, and meets or exceeds company productivity standards.
  • Team Development: Establishes and maintains a cooperative working relationship with all members of the team, adapts performing assignments as requested, and supports management direction of store.
Requirements
  • Demonstrated customer engagement skills
  • Ability to handle multiple tasks concurrently
  • High school diploma or GED preferred
  • Ability to communicate effectively with customers and employees
  • Retail/specialty apparel knowledge and experience preferred
Physical Demands
  • Ability to lift 40 pounds on a regular basis
  • Ability to stand for long periods of time; climb up and down a ladder
  • Constant walking and standing; frequent bending, stooping and reaching
Availability Requirements
  • Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled
  • Minimum number of hours is not guaranteed