Store Operations Manager
7 days ago
Goodwill of North Florida is seeking a skilled Retail Team Lead to join our retail operations team. In this role, you will be responsible for assisting the Store Manager and Assistant Store Manager in achieving sales results and maintaining a clean and organized store environment.
About the Position:
The Retail Team Lead is a critical position that requires strong leadership and communication skills. You will work closely with the management team to ensure the efficient processing of donated goods, maintain high standards of customer service, and promote a positive work environment. This role also involves training and developing staff members, managing inventory, and maintaining accurate records.
Duties and Responsibilities:
• Assist the management team in achieving sales results and maintaining a clean and organized store environment
• Process customer transactions, collect payment, make change, and provide excellent customer service
• Train and develop staff members on their responsibilities and company protocols
• Manage inventory, including receiving and processing donations, and maintaining accurate records
• Ensure compliance with all store policies and procedures, including safety and security protocols
Qualifications:
• 2+ years of prior retail experience preferred
• High school diploma or equivalent required
• Excellent communication and customer service skills
• Ability to lift up to 50 pounds regularly and occasionally lift heavier items
• Reliable transportation and a valid driver's license
Estimated Salary: $45,000 - $55,000 per year (dependent on experience)
Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and 401(k) matching.
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