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Senior Retail Associate

2 months ago

Burnsville, Minnesota, United States Rockler Woodworking and Hardware Full time
{"title": "Customer Service Role", "description": "

We are seeking a skilled Customer Service Representative to join our team at Rockler Woodworking and Hardware. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales through effective product recommendations.

Responsibilities:

  • Welcoming and engaging with customers as they enter the store.
  • Assessing customers' needs and suggesting solutions to their problems.
  • Working with cash registers and processing payments.
  • Recommending the best products to customers.
  • Cleaning and restocking the store throughout the day.

Requirements:

  • Energetic, self-motivated, listening and communication skills, bilingual a plus.
  • Ability to stand for long periods of time; ability to lift up to 50 lbs. and safely participate in team lifting.
  • Ability to network and build relationships with customers.
  • Problem-solving and resolution skills.
  • Flexibility to work a 5-day retail schedule (9:00a.m.- 6:00p.m M-Sat and 11:00a.m. -4: 00p.m for Full Time or Part Time), and designated holidays.

The Benefits and Perks:

  • We offer competitive Health, Dental and Vision benefits for those eligible.
  • Life insurance - Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance if desired.
  • 401(k) Profit Sharing Plan along with company match.
  • Fulltime are eligible for Paid Vacation, Sick and Float days.
  • The flexibility of working a Retail Schedule (weekends, evenings & holidays).
  • Retail Incentive Plan.
  • Excellent Employee Discount.
  • Employee Assistance Program.
  • And much more.

Rockler Companies is an Equal Opportunity Employer Committed to Inclusion and Diversity.

"}