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Automotive Service Representative

2 months ago

Johnston, United States Car-X Tire & Auto Full time
Job Description

At Car-X Tire & Auto, we're seeking a highly motivated and customer-focused Automotive Guest Care Specialist to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities:
  • Customer Engagement: Provide exceptional customer service, engage with customers, and build trust through effective communication.
  • Sales and Service: Present and sell recommended services to customers, ensuring they understand the benefits and value of our offerings.
  • Service Delivery: Assist in the delivery of high-quality services, ensuring timely and efficient completion of work orders.
  • Administrative Tasks: Manage and maintain accurate records, process transactions, and perform administrative duties as required.
  • Team Collaboration: Work closely with the management team to achieve sales and customer satisfaction goals, and contribute to a positive and productive work environment.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: One year of sales experience needed.
  • Skills: Strong verbal communication skills, problem-solving skills, and ability to work in a fast-paced environment.
  • Physical Demands: Frequent standing, walking, and lifting up to 50 pounds.
Benefits:
  • Health Insurance
  • Dental Insurance
  • 401K Retirement Plan with Company Match
  • Paid Vacation
  • Paid Holidays
  • Employee Discounts
  • Career Development