Customer Service Ambassador

2 weeks ago


Stamford, Connecticut, United States LAZ parking Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our parking operations team, you will be responsible for providing exceptional customer service and support to our clients and customers.

Key Responsibilities
  • Greet customers in a friendly and welcoming manner, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist customers with parking-related inquiries and provide information on our services and facilities.
  • Process customer transactions and maintain accurate records of customer interactions.
  • Work collaboratively with other team members to ensure seamless customer service and support.
  • Perform general maintenance and upkeep of parking facilities, including sweeping, cleaning, and repairing equipment.
Requirements
  • High school diploma or equivalent required; prior customer service experience preferred.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
  • Basic computer skills and proficiency in parking revenue control systems.
What We Offer

As a valued member of our team, you will enjoy a competitive salary and benefits package, including opportunities for professional growth and development. We are committed to providing a positive and supportive work environment that fosters collaboration, innovation, and excellence.

LAZ Parking is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination.



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