Retail Store Operations Manager
4 days ago
**Company Overview:** The Normal Brand is a fast-growing apparel company with over 600 stores in the US, offering clothing and accessories online and in-store. We're hiring for our CoolSprings Galleria store, seeking a hardworking, personable, goal-oriented Assistant Store Manager.
Each store provides a unique experience with a clean, high-energy, and fun environment as a top priority.
**Job Description:** As an Assistant Store Manager, you'll inspire, develop, and lead your team to deliver an exceptional customer experience and drive revenue growth. Your responsibilities will include:
- Inspiring your team to create a positive atmosphere and meet sales targets.
- Implementing high customer service standards throughout the store and team.
- Maintaining relationships with guests through excellent communication skills.
- Encouraging suggestive selling to maximize revenue.
- Monitoring inventory and replenishing the sales floor as needed.
- Maintaining a clean store and merchandise to Normal Brand standards.
- Giving constructive feedback on product sell-through to the Store Manager.
- Mentoring and developing your team through clear communication.
- Educating and training your team on product knowledge.
- Supporting the Store Manager in various aspects of the business.
**Estimated Salary:** $55,000 - $65,000 per year, based on location and experience.
**Required Skills and Qualifications:*** Eager to learn through feedback and solve problems in a fast-paced environment.* 1-2 years of retail apparel experience.* Experience working with and/or managing inventory.* Superior organization and time management skills.* A team player with a positive attitude and willingness to take ownership.* Self-starter with independence, goal orientation, and competitive spirit.* Strong retail business acumen and inventory integrity.* Proficiency with Microsoft Word, Excel, and Google Drive.* Ability to adapt quickly to new systems and processes.* Flexible availability for nights, weekends, and holidays.
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