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Patient Care Coordinator

2 months ago

Longmont, Colorado, United States Select Physical Therapy Full time

Position Overview:

Role: Patient Service Specialist

Location: Longmont, CO

Job Summary:

As a Patient Service Specialist, you will play a crucial role in ensuring that patients receive outstanding service from the moment they arrive at our facility. Your responsibilities will encompass both patient interaction and administrative tasks, making you a vital part of the patient care experience.

Key Responsibilities:

  • Welcome and assist patients upon arrival, ensuring they feel informed and comfortable.
  • Manage appointment scheduling through various channels, including in-person and phone interactions.
  • Maintain regular communication with various stakeholders, including legal representatives, insurance providers, and internal teams.
  • Handle patient payments, including co-pays, and oversee insurance verification processes.
  • Provide essential information to patients regarding their upcoming appointments during checkout.
  • Address inquiries from patients, healthcare providers, and colleagues promptly and professionally.

Qualifications:

Minimum Requirements:

  • High School Diploma or GED is mandatory.

Physical Demands:

  • Ability to perform tasks that require walking, standing, bending, and reaching throughout the workday.
  • Proficient manual dexterity for typing and data entry tasks.
  • Capability to lift items weighing up to 25 lbs safely.
  • Ability to carry light office supplies as needed.
  • Visual acuity to accurately maintain records and recognize individuals.
  • Effective communication skills to understand and convey information clearly.

We value diversity and are committed to creating an inclusive environment for all employees. We encourage qualified candidates from all backgrounds to apply.