Corporate Communications Specialist

1 week ago

Cincinnati, Ohio, United States Worldpay Full time

Job Description

About the role

We are seeking a skilled Internal Communications Business Partner to join our Worldpay team. As a key member of our Corporate Communications department, you will serve as a trusted advisor to our Chief Technology Office (CTO) team, providing strategic communication support to drive business goals.

The role will involve developing and executing communication strategies, managing the development of communication plans, and implementing people-centric communications to support the business objectives of the CTO.

Key Responsibilities:

  • Partner closely with the CTO to deliver communications for people programs
  • Develop and manage the execution of strategic communication plans and the implementation of communications tactics
  • Advises senior management in our Chief Technology Organization on communications initiatives to support company objectives
  • Manages the development, production, and implementation of internal communications
  • Consults with internal clients to develop appropriate communications solutions and utilizes communications methods and techniques to develop strategic approaches to meet client objectives
  • Analyzes communications policies, procedures, and standards for efficiency and effectiveness based on the needs of the target audiences and selects appropriate communications vehicles
  • Determines the need for and content of graphics to explain and enhance written materials and edits materials for content, grammar, format, etc.
  • Gains approval on materials from appropriate personnel, reviews final copy of materials to ensure correctness and readiness for production, and arranges for production and distribution of materials
  • Coordinates projects by determining project scope, deadlines, and resources
  • Meets with internal customers requesting communications to gather information, e.g., purpose/message of materials, method of communications, and tone/image of materials, and makes recommendations on the organization, style, etc.
  • Directs the development of communications vehicles, e.g., management briefs, videos, special events, verbal and written presentations
  • Coordinates projects and oversees all phases of production, e.g., planning, writing, producing with internal/external vendors
  • May negotiate contracts with vendor management to support communications needs, objectives, budget, and time frames
  • Conducts surveys to obtain feedback from employees regarding CTO communications
  • Couches company representatives to maximize the effectiveness of their presentations to internal audiences
  • Be a student of the business and over time learn how the CTO function works and supports the success of the wider Worldpay COO function and overall enterprise
  • Performs staff leadership role and promotes motivation through effective management and mentoring
  • Maintains budget as required and ensures all financial objectives and expectations are met
  • Maintains history file of communications
  • Support content and agenda in conjunction with CTO leadership office
  • Other related duties assigned as needed

Requirements:

  • Excellent written and verbal communication skills are required, along with proven communication planning, execution, and measurement
  • Ability to influence and partner within organization
  • High energy and positive attitude to work with varying stakeholders and get them through to the "final mile" of action and outcomes
  • Persistent and relationship-focused
  • Experience in technical communication
  • Ability to respond to assignments with little or no notice, manage shifting priorities, and operate in ambiguity
  • Must have the ability to handle conflicts and successfully manage multiple projects concurrently
  • Must be able to exercise sound judgment independently
  • Strong organizational and time management skills
  • Strong attention to detail and integrity

Worldpay

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