Expo Coordinator

2 months ago


Harlingen, Texas, United States Luby's Full time
Job Overview:

The Expo Coordinator plays a vital role in ensuring seamless communication between the kitchen and the guests, serving as the essential link that guarantees every order is delivered flawlessly. This position requires a keen eye for detail to ensure that each guest's meal is not only accurate but also visually appealing. A successful Expo Coordinator must effectively communicate the menu items back to the guests, providing clear instructions and expressing gratitude with a friendly demeanor.

Company Overview:

Luby's has been a cherished dining establishment for over 65 years, cultivating a unique bond with its patrons. The deep emotional connection that Luby's fosters with its customers sets it apart from other dining establishments in America. The company's enduring success is attributed to its commitment to serving quality meals at fair prices, as well as recognizing that dining experiences can create lasting memories that enrich our lives.

Key Responsibilities:
  • Maintain effective communication between the kitchen staff and guests to ensure order accuracy.
  • Ensure that all meals are presented beautifully and meet quality standards.
  • Provide guests with detailed information about menu items and assist them with their selections.
  • Exhibit excellent customer service skills and maintain a positive attitude throughout the shift.
  • Handle multiple tasks efficiently in a fast-paced environment.
  • Collaborate with team members to enhance the overall dining experience.
Qualifications:
  • At least 6 months of experience in the food service industry, with a preference for guest service roles.
  • Must be at least 18 years old.
  • Proficient in reading, writing, and speaking English.
  • Basic mathematical skills are required.
  • Exceptional verbal communication and guest service abilities.
  • Professional appearance in accordance with company standards.
  • Ability to manage stress and maintain composure in busy situations.
  • Physical demands include standing or walking for extended periods, lifting up to 50 pounds, and performing tasks requiring manual dexterity.
Benefits:
  • 401k plan.
  • Employee meal discounts.
  • Optional dental and vision plans.
  • Medical insurance options, including life and accidental death & dismemberment coverage.
  • Prescription medication discounts.
  • Paid vacation time.
  • Flexible scheduling options.
  • Opportunities for career advancement.
  • Competitive pay rates.
  • Comprehensive training provided.
  • Bi-weekly pay schedule.