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Primary Care Practice Coordinator

2 months ago


Concord, Massachusetts, United States Mass General Brigham Full time

Role Overview:
The Practice Assistant plays a crucial role in ensuring a smooth patient experience within the primary care setting.

Pre-Visit Responsibilities:
Prior to patient appointments, the Practice Assistant is responsible for scheduling all necessary visits and securing prior authorizations from insurance providers for specific examinations as required.

During Patient Visits:
During the appointment, the Practice Assistant focuses on the check-in process, which includes welcoming patients and addressing their inquiries effectively.

Key Skills:
- Excellent communication skills
- Strong organizational abilities
- Familiarity with healthcare protocols

Impact:
This position is vital in enhancing patient satisfaction and ensuring that the healthcare team operates efficiently.