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Customer Service Representative

2 months ago

Pasco, Washington, United States Yourlourdes Full time

**Job Summary**

Yourlourdes is seeking a highly skilled and compassionate Clinical Support Specialist to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional customer service and administrative support in a fast-paced clinic office setting.

**Key Responsibilities:**

  • Provide warm and welcoming customer service to patients, families, and colleagues
  • Manage patient registration, scheduling, and referrals
  • Answer phone calls and respond to patient inquiries
  • Maintain accurate and up-to-date patient records
  • Collaborate with healthcare teams to ensure seamless patient care

**Requirements:**

  • High School Diploma or equivalent required
  • Two years of hospital or clinic experience preferred
  • Bilingual and/or English/Spanish-speaking preferred
  • Ability to work with culturally diverse populations

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

**About Yourlourdes:**

Yourlourdes is a Catholic healthcare institution dedicated to providing compassionate and high-quality care to our community. We are committed to excellence in all that we do and strive to create a work environment that is respectful, inclusive, and supportive of our employees.