IT Infrastructure Manager

5 days ago


Tampa, Florida, United States AMIkids Full time
About the Role

We are seeking an experienced IT Infrastructure Manager to join our team at AMIkids. As a key member of our technical staff, you will be responsible for ensuring the stability and security of our computer hardware, software systems, and network infrastructure.

The estimated salary for this role is $85,000 - $110,000 per year, depending on experience and qualifications.

Job Description
  • Key Responsibilities:
  • Plan, develop, install, configure, maintain, support, and optimize all systems
  • Identify, prioritize, and resolve reported problems
  • Provide support and maintenance of network hardware and software
  • Administer and maintain corporate critical systems
  • Document, maintain, upgrade, and replace hardware and software systems
  • Manage firewalls, network layer security, VLANs, and routes
  • Monitor network devices and health using network monitoring tools
  • Maintain, analyze, troubleshoot, and repair server systems, hardware, and computer peripherals
  • Manage and maintain company backup and recovery systems
  • Support and maintain user account information, including rights, security, and systems groups
  • Install and troubleshoot personal computers, servers, and software on LAN/WAN
Required Skills and Qualifications
  • Education: High School Diploma or equivalent required; Bachelors' Degree preferred
  • Experience: 5 years of experience in MS Active Directory Administration and Design, preferred
  • Technical Skills:
    • MCSA or MCSE
    • WatchGuard Firewall
    • Enterasys/Netgear Switches
    • Microsoft Exchange Server
    • Microsoft SQL Server Administration
    • Microsoft SharePoint Services
    • HA/Load balancing for Windows Server and SQL Server
  • Customer Service Skills: Excellent customer service skills, especially on the telephone
Benefits
  • Growth opportunities
  • Health Benefits: Medical, Dental, Vision, & Prescription Drug plan options; Health Spending Account, Company paid Life Insurance and AD&D
  • PTO & Paid Holidays
  • Wellness Benefits: EAP, Health Coaching, Stress Management Programs, etc.
  • Pet Insurance, World Travel Assistance, Car Rental discounts, Gym Membership discounts, and more


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