Pharmacy Technician

3 weeks ago

Normal, Illinois, United States Walgreens Full time
Job Description:

In accordance with state and federal regulations, assists the pharmacist in the practice of pharmacy, under direct supervision. Performs various Pharmacy Department duties in accordance with Company policies and procedures.

Responsibilities:
  • Uses pharmacy systems to obtain patient and drug information and process prescriptions.
  • Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
  • Models and delivers a distinctive and delightful customer experience.
  • Engages customers and patients by greeting them and offering assistance with products and services.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Develops strong relationships with most valuable customers.
  • Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
  • Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Assists pharmacists in scheduling and maintaining work flow.
  • Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
  • Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
  • Registers all related sales on assigned cash register, collects and handles cash as required.
  • Handles telephone calls that do not require personal attention of the pharmacist.
  • Processes manual claims for third party program prescription services in a timely and efficient manner.
  • Assists and supports Pharmacy Department on inventory management activities.
  • Maintains knowledge of Company asset protection techniques.
  • May assist pharmacist in administering clinical services.
  • Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community.
  • Assists with exterior and interior maintenance of the Pharmacy Department.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evening and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer to have prior work experience with Walgreens.
  • Prefer good math skills to fill prescriptions accurately.
  • Prefer good computer skills.
  • Prefer the knowledge of store inventory control.
  • Prefer PTCB certification.
Company Information:

Walgreens is an Equal Opportunity Employer, including disability/veterans.

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