Hotel Operations Manager
2 weeks ago
Hotel Operations Manager
At Holiday Inn Express & Suites, we are seeking a highly skilled and experienced Hotel Operations Manager to lead our team in delivering exceptional guest experiences and driving business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, including revenue management, sales and marketing, food and beverage, housekeeping, team member training, accounting, and budgeting.
Key Responsibilities:
- Develop and implement strategies to increase revenue and improve guest satisfaction
- Lead and manage a team of hotel staff to ensure excellent service delivery
- Monitor and control hotel expenses to achieve budget targets
- Collaborate with the sales and marketing team to drive business growth
- Ensure compliance with hotel policies and procedures
Requirements:
- Proven experience in hotel operations management
- Strong leadership and team management skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of hotel operations software and systems
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
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