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Assistant Front Office Manager

2 months ago

Alpharetta, United States Aimbridge Hospitality Full time
Position Overview

The Assistant Front Office Manager plays a crucial role in supporting the Director of Front Office in managing the daily operations of the front desk. This position requires a commitment to delivering exceptional service to all guests in a professional and courteous manner.

Key Responsibilities
  • Assist in overseeing the front office operations to ensure a seamless guest experience.
  • Provide leadership and guidance to front desk staff, fostering a positive and efficient work environment.
  • Handle guest inquiries and resolve issues promptly to maintain high satisfaction levels.
  • Support the management of reservations and front office accounting processes.
  • Ensure compliance with company policies and procedures while maintaining high standards of service.
Qualifications

The ideal candidate will possess strong interpersonal skills, a keen attention to detail, and the ability to work in a fast-paced environment. Previous experience in hospitality management or a related field is preferred.