Retail Customer Service Associate Part Time

3 weeks ago


Brookfield, United States BJ's Wholesale Club Full time

Job Summary:

BJ's Wholesale Club is seeking a Customer Service Team Member to drive and promote the BJ's value proposition regarding acquisition, retention, perks, and the Member experience. As a key member of our team, you will be responsible for:

  • Driving Sales: Convert potential members by actively and effectively pitching all membership programs.
  • Membership Options: Exhibit clear understanding of all Membership options, including Co-Brand credit card programs.
  • Member Experience: Promote the BJ's value proposition and drive Member retention.

Responsibilities:

As a Customer Service Team Member, you will:

  • Drive sales by actively promoting membership programs.
  • Exhibit clear understanding of all Membership options.
  • Promote the BJ's value proposition to drive Member retention.
  • Work collaboratively with the sales team to achieve sales goals.

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills.
  • A strong understanding of sales principles and techniques.
  • The ability to work in a fast-paced environment.
  • A passion for delivering exceptional Member experiences.


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