Store Operations Manager

1 week ago


Waukegan, Illinois, United States Walgreens Full time
Job Summary:

As a Shift Lead at Walgreens, you will be responsible for overseeing the daily operations of the store, ensuring a positive customer experience, and maintaining a high level of productivity. You will work closely with the store management team to achieve sales goals, manage inventory, and maintain a clean and organized store environment.

Key Responsibilities:
  • Lead and motivate a team of retail sales associates to achieve sales goals and provide excellent customer service.
  • Manage store operations, including opening and closing procedures, inventory management, and maintaining a clean and organized store environment.
  • Assist with visual merchandising, including creating displays and maintaining store appearance.
  • Process transactions, handle customer complaints, and resolve issues in a professional and courteous manner.
  • Maintain accurate inventory levels, manage stockroom, and ensure that all products are properly stocked and facing.
  • Assist with training and development of sales associates, including providing feedback and coaching to improve performance.
  • Perform other duties as assigned by store management.
Requirements:
  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.
  • Willingness to work flexible schedule, including evening and weekend hours.


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