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Logistics Coordinator

2 months ago

Romeoville, Illinois, United States RJW Logistics Full time
Job Purpose:

To ensure customer satisfaction by effectively managing customer orders and providing administrative support to the Transport Operations Department.

Key Responsibilities:

* Enter customer orders and scan/index documents as required
* Schedule pick-ups and deliveries of customer loads
* Maintain accurate records of orders and customer contact information
* Communicate with customers regarding changes in pick-up and delivery schedules and potential service failures
* Maintain confidentiality of company information
* Recommend improvements and implement approved improvements
* Update reports as required by operations manager and COO
* Assist local dispatcher in updating Tee Cards

Requirements:

* Basic office clerical skills
* Ability to type at least 40 wpm
* 1-2 years of clerical experience
* Basic transportation/logistics experience
* High School Diploma or general education diploma (GED) preferred

At RJW Logistics, we are committed to providing exceptional customer service and ensuring the smooth operation of our transport operations. As an Administrative Support Specialist, you will play a critical role in achieving this goal.